If the WD Drive is recognized by WD Discovery, then click the Apps tab and install the WD Software desired, by following the Answer ID 20465: WD Discovery User Guide Instructions, referring to section How to Install WD Apps.Įnsure the WD Drive Manager and all WD Services are running and set to Automatic (Windows PC Only).Verify if the WD Drive is recognized by WD Discovery.Download and install WD Discovery, by following the Answer ID 20465: WD Discovery User Guide Instructions, referring to section How to Install and Launch on a Windows.Uninstall All WD Software, refer to Answer ID 4158: How to Uninstall and Remove WD Discovery on Windows and macOS.Verify the WD Drive is mounted and accessible from the desktop.My Passport SSD (WDBAGF) is not supported by WD Drive Utilities.My Passport Go is not supported by WD Security or WD Drive Utilities.WD_BLACK is not supported by WD Security or WD Drive Utilities.WD Elements & WD Elements SE SSD are not supported by WD Security or WD Drive Utilities. ![]()
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